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Returns Policy

RETURNS

Although we hope you love all your items from The Top Shop, we have a returns policy in place if you are not 100% happy with your purchase.

CONDITIONS:

  1. Items must be returned with 14 days of receiving your order
  2. All original tags must remain attached
  3. Item(s) must be unworn, and returned in original condition 

Sale items are final and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.

We recommend choosing carefully to avoid disappointment, so please get in touch at shop@topshopbyronbay.com.au if you have any questions regarding sizing. Any items returned outside the 14 day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. The Top Shop reserves the right to reject items that do not comply with the above conditions, and will return the item to sender.