Although we hope you love all your items from The Top Shop, we have a returns policy in place if you are not 100% happy with your purchase.
- Items must be returned with 14 days of receiving your order
- All original tags must remain attached
- Item(s) must be unworn, and returned in original condition
Sale items are final and cannot be returned for a refund, exchange or store credit, other than in the event of them being faulty.
We recommend choosing carefully to avoid disappointment, so please get in touch at firstname.lastname@example.org if you have any questions regarding sizing. Any items returned outside the 14 day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. The Top Shop reserves the right to reject items that do not comply with the above conditions, and will return the item to sender.