new winter range out now

Shipping Policy

Shipping Policy

Once your order is placed please allow 2-3 business days for it to be processed. During the busy summer period and school holidays, please allow another few days.

  • We ship all orders express with Australia Post. 
  • Estimate timeline for delivery is between 3-7 days. You can track your order online and you will receive an email with tracking details once your order has been dispatched.
  • Please note: as we are based in a regional area, shipping times can vary.

International Customers

  • Shipping options are provided at checkout and where international standard shipping is available we recommend using this service to minimise the chance of attracting further taxes and import duties.
  • Express shipping is available via DHL.  
  • Once your order has been dispatched you will receive an email with tracking details and you can track your package online.
  • You are responsible for the original shipping charges, all applicable customs taxes and import duties and if necessary the return shipping back to The Top Shop.